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FAQs

Frequently Asked Questions

1. How many photos should I take?
Please take a minimum of 3 photos - 1 from above the damage, 1 from the left side, 1 from the right side - all with neutral background such as a brick wall.

2. How close to the damage should I be?
You need to include approximately 50% of the undamaged area to calculate the area of damage or a form of scale, ie: a hand.

3. What else do I need to include with the photos?
Please include a brief text message.

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